Support

We're here to help!

User guide

Start here for everything you need to know about your JrTrack.

Chat with Rosey

Our super smart AI assistant makes getting answers easier than ever!

Faq

Get quick answers to common questions from other Cosmo users.

Activate

Pick your service plan & activate your watch to get started.

Cancel/Return

Not the right fit? Here's how to cancel a plan or return a device.

Payment info

Click below to switch or update payment methods for your plan.

Contact support

+1 (877) 215-4741

6:00am - 6:00pm EST 
Monday - Friday

Closed Saturday and Sunday

Track your order

See your order status

For watch orders via Cosmo website